I went to meet with a couple of investors plus my wonderful friend and I decided to get together at a hotel plus conference center downtown. The hotel plus conference center is a venue where my wonderful friend and I frequently meet patrons plus investors to talk about our dealer. The hotel supervisor gives us a wonderful rate on the conference center when my wonderful friend and I need to use the venue. The hotel supervisor also gives us a wonderful rate on rooms if my wonderful friend and I need to stay in the town for a lengthy amount of time. When I went to the hotel plus conference center on Friday, the hotel clerk at the front desk was a guy that I did not recognize, however he must have been new, because I did not believe his face. I checked into my room plus he was less than enthusiastic. She did not say hello or smile plus I did not feel welcome. If it had been my first time at the hotel, I might not have ever stayed there again. The whole stay at the hotel was filled with complications. When I checked into my room, the suite was not ready. Then I had complications with the heating system. When I called the front desk hotel clerk to talk about the heating concerns, he was rude plus hung up on me. She tried to tell me that it was an accident, but I certainly know he hung up on me on purpose. She did not want to deal with the heating system issue before he went home. It was 6:35 when I called plus I know his shift was over at 7:00 p.m.